1. Introduction
At Wanderfull Tales, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services and website.
2. Data Controller
Wanderfull Tales is the data controller of the personal data you provide to us. You can contact us at hello@wanderfulltales.com.
3. Information We Collect
We collect personal information such as your name, email address, payment details, and IP address when you make a booking, interact with our website, or sign up for newsletters. We may also collect data through cookies and similar technologies to improve your experience on our site.
4. How We Use Your Information
We use your personal data to:
Process your bookings and provide you with the services you’ve requested.
Send you updates about our retreats and events.
Respond to your enquiries and provide customer support.
Improve our website and services based on your feedback and usage.
5. Sharing Your Data
We may share your personal data with trusted third parties such as payment processors and service providers who assist us in operating our business. We do not sell, rent, or trade your personal information to third parties.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. By continuing to use our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings or our cookie management tool.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once it is no longer needed, we will securely delete or anonymise your information.
8. Data Security
We try to take all appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
9. Your Rights
You have the right to:
Access the personal data we hold about you.
Correct any inaccuracies in your personal data.
Request the deletion of your personal data (subject to certain conditions).
Withdraw your consent at any time, where applicable.
Object to or restrict the processing of your personal data.
To exercise your rights, please contact us at [email/contact details].
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, we will notify you via email or other communication channels.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at hello@wanderfulltales.com.